In today’s fast-paced world business owners are always looking for ways to stay in touch with their customers that won’t take up a lot of time or money; the good news is there are many great mobile apps for small businesses that can help. From simply staying in touch to reminding your customers about opportunities for savings, these mobile apps help you let your customers know how much you appreciate their business and support. After all, your business wouldn’t exist without the support of customers who keep coming back.
Positive Branding
Taking the time to thank your customers for their business and let them know how much you appreciate them often prompts customers to find ways to engage with you. The more they engage with your business, the stronger that customer relationship will be throughout the future.
How To Say Thank You
A perfect time of the year to express appreciation for your customers is during the holiday season. You can do this by creating a simple holiday email that thanks them for supporting your business throughout the year. If you go this route, be sure to add some kind of personal touch, such as a photo of your employees or taking the time to sign each card. It’s also important that this card is true to your branding and that it is engaging or offers up helpful information about holiday specials.
Another way to express your thanks is to include a special end of the year gift. This could be a product offering or a small discount that encourages your customers to continue to work with you and puts an emphasis on your appreciation of their ongoing loyalty.
This is also a good time to ask your customers for some feedback. Request a review of your business that could be posted on Yelp or on your website. Or you can put together a simple survey. When you request feedback from your customers you are showing them that you value their opinion, plus it will also show you areas where you are excelling and where you might need to make some improvements.
Mobile Apps That Can Help
There are many great mobile apps for small businesses that can help you stay in touch with your customers. Many of these mobile apps can even be synced with QuickBooks so that your customer data can be easily imported to create an email-marketing list. For instance, you can simply design a personalized holiday greeting using MailChimp or Constant Contact, sync it with your customer list in the QuickBooks Apps, and then hit send.
The QuickBooks App can also help if you prefer to send an old-fashioned holiday postcard. The Direct Mail Manager is another QuickBooks app that will allow you to send targeted postcards via direct mail to your vendors, customers and business prospects. This app allows you to create a custom design, upload artwork or choose from hundreds of free pre-made designs. This app also allows you to sync with your QuickBooks customer database.
Shine A Light On Your Business
Use the mobile apps for small businesses available to you to set your business apart. Remind your customers about your excellent customer service and great products while encouraging them to keep coming back.